Privacy Policy - Flowote

1. Introduction

Welcome to Flowote. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content connection and creation platform.

2. Information We Collect

2.1 Personal Information

Account information (email address, name, profile details)
Authentication data
Payment information (processed securely through our payment providers)

2.2 Content Data

Uploaded materials (videos, websites, PDFs, documents, etc.)
Chatbot interactions and context
Generated content and drafts
Project settings and preferences

2.3 Technical Data

Usage statistics and analytics

3. How We Use Your Information

To provide and enhance our content creation services
To maintain and optimize our platform
To communicate with you about your account and updates
To ensure platform security and prevent abuse
To improve our AI algorithms for better content generation and recommendations (note: we do not use your personal data or uploaded content to train AI models; any improvements are based on aggregated, anonymized data or publicly available information)

4. Data Storage and Security

We implement industry-standard security measures to protect your data. Your personal information is stored securely in the cloud. We use encryption for data transmission and storage to protect your personal information. Your uploaded content and generated materials are kept private, locally and are not accessed by unauthorized personnel.

5. Data Sharing and Third Parties

We do not sell your personal information. We may share data with:

Service providers who assist in platform operation
Third-party AI service providers to process your requests and generate content (we ensure that these providers handle your data in accordance with our privacy standards and that no human has access to your content)
Analytics services to improve our platform
Legal authorities when required by law

6. Your Rights and Choices

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data, including uploaded content and generated materials
Export your project data
Opt-out of certain data collection

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our platform or via email. Your continued use of our service after such modifications constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@flowote.com